In VoIP phone systems, the voice is transported electronically via the internet. Using VoIP technology data, voice, videos and images can be sent through a single network. The assistance of such a modern telephone system can be obtained from any place in the world if you have your personal computer with a web connection.
The VoIP phone systems for smaller businesses are beneficial in many ways. Such systems help them attain new altitudes in a cost-effective way because these systems do not need any costly equipment to be bought by the end user. All the software and hardware involved in the system is taken care of at the service provider’s property itself. The price of these systems is far less when compared to the conventional PBX communication systems. With hosted IP PBX system executed in the offices, employees may not be required in their office all the time to receive their phone calls. The inbound calls may be rerouted to the employee’s current location instantly through specific connections. International calls can be made at reduced rates using this advanced technology.
The VoIP phone systems include a volume of superior features like dial by extension/name, virtual receptionist, auto attendant, caller identification, call forwarding, fax mail and voicemail. The automatic attendant system may be individualized to deal with the inbound calls professionally using a greeting message.
Multiple calls may be concurrently responded by making use of these VoIP phone systems. In case any of the calls remain unanswered, it can be instantly rerouted to a voicemail system, where phone callers will be instructed to leave their messages. The users may have their voicemail messages delivered to their normal email account also. Due to the higher scalability of this system, small entrepreneurs can add more features and extensions while they develop their business without having to make any more investments. Therefore, these sophisticated phone systems for smaller businesses are wonderful solution to the increasing communication expense.